Software assurance microsoft support

After ga of windows server 2016, customers are encouraged to inventory their environment using appropriate tools, including software inventory logging sil. My question is about the transistion of software assurance from ws2012 to ws2016. Reduce costs, improve efficiency, increase productivity. How to use or renew your software assurance benefits techsoup. Assure provides personal support for the below microsoft software and services via online chat, phone or instore where applicable, for one year from the date of activation, subject to the terms at microsoft. Microsoft makes big software assurance changes sales. Since august 1, 2018 microsoft premier support customers have seen a significant and steady decline in both the quality and time to resolution when microsoft announced their transition from microsoft premier to the unified model. Indicates benefits that may also be available to customers licensed for microsoft intune andor windows vda subscription.

As of february 1, 2020 many businesses will no longer qualify for microsoft software assurance benefits. Microsoft recently announced a common endof support date for its microsoft desktop optimization pack tools, which also is a software assurance benefit. Many of our clients use microsoft software assurance training vouchers satvs to help in deploying, managing, supporting, and driving the adoption of microsoft software. The hosted software must fit the definition of a unified solution, and only certain microsoft products are eligible. Software assurance by product microsoft volume licensing. Provides access to microsoft windows source code for internal development and support. What is microsoft software assurance and how do i access it. Software assurance helps boost organizational productivity with 24x7 technical support, deployment planning services, enduser and technical training. Software assurance expiration date where is it stored. Your organizations software assurance benefits administrator receives an access id after clicking activate on the 24x7 benefit in the volume. This email will indicate that microsoft has accepted your license agreement. The change means software assurance customers will no longer earn a limited number of support incidents based on spend, agreement type. The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. Vlsc software assurance guide microsoft download center.

Provides unlimited web support for microsoft server and desktop. Ninety days prior to expiration, your vlsc account owner should receive an email from microsoft saying that the benefits are expiring soon. Access includes software assurance charity digital. Microsoft software assurance benefits for office can help your organization accelerate. Microsoft updates to software assurance sa, beginning. Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and oneonone inperson training, as often as you need it. Adjusted eligibility criteria for software assurance 24x7 problem resolution support with asneeded base support for qualifying customers and credit toward unified support. Software assurance is a comprehensive volume licensing program that includes a unique set of technologies, services, and rights intended to help you deploy, manage and make use of your microsoft products in a more efficient manner. Software assurance planning services in partner center. See the table below for a summary of benefits provided by products that include software assurance. Microsoft software assurance support incident submission. Request payment from microsoft existing partners after redeeming planning services vouchers, you must invoice microsoft for payment.

Software assurance spans microsofts range of software products and services, helping you get the most out of your microsoft investment. Premier support software assurance getting the most from software assurance benefits with premier support based on your volume licensing agreement, some of your organizations software assurance benefits can be transferred to a premier support agreement. Kiefer clients with microsoft enterprise agreements can use the satvs by contacting us and scheduling sessions with kiefer subject matter experts smes. We delete comments that violate our policy, which we encourage you. Participation in software assurance programs, including software assurance training vouchers satv and planning services, provides you an opportunity to grow your business with microsoft enterprise customers.

The self hosting benefit allows customers with software assurance to provide their own software as a hosted service using a combination of microsoft software and their own software to create a unified solution unified solution, subject to the terms outlined in the microsoft product terms. Make sure that you choose the correct country youre in to be able to contact the appropriate support for your location. Optimize tco with new sql server software assurance. Software assurance programs partner center microsoft docs. Enhanced sa rights for sql server enable significant licensing cost savings for sql server both for. Software assurance is available exclusively through microsoft volume licensingthe most costeffective, flexible, and manageable way to acquire microsoft software and cloud services. Microsoft is leveraging the immediacy and urgency of security updates to force customers into paying for software assurance. To renew your software assurance benefits, request a standalone software assurance product through techsoup up to 90 days before your original benefits expire. Not every microsoft customer needs software assurance on all of the vendors offerings. Microsoft will send an email welcoming your organisation to the vlsc. Microsoft software assurance is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. Click on the license id for which you want to manage 24x7 problem resolution support. In general, i think it is best to think of microsoft support as being for handling those big issues that your daily support provider cannot handle. Mdop is a suite of technologies that help manage, secure, and monitor your devices, while simplifying and accelerating the deployment of key windows features.

Microsoft software assurance ms licensing spiceworks. It is included with some agreements and is an optional purchase with others. You can get support at a microsoft store, or call microsoft, or contact us online. These benefits are called software assurance benefits sab and come with consulting services credit, training vouchers for use with ctecs, elearning subscriptions,etc. For purchase and activation only in the region in which it was acquired. Microsoft doesnt validate the expiration date we specify, and doesnt use this date for license validation. Microsoft sql server enterprise core edition license. To submit an invoice to microsoft through savb, follow the instructions in step 8 of the workflow. You are entitled to support by virtue of purchasing the license. Software assurance is only available through volume licensing and is purchased when you buy or renew a volume licensing agreement. For paid editions of sql server a passive secondary instance is only.

Microsoft volume licensing microsoft software assurance. This programme combines more than 15 benefits, including the. Microsoft office for mac standard software assurance 1. This will take you to the software assurance benefit details page. Having said that, there is a connection between software assurance and support and it comes from the amount of software assurance spend. Microsoft office for mac offers a suite of programs designed to help you manage your everyday tasks at the office, at home, and at school more productively. Software assurance for volume licensing offers a range of tools and resources to help your company deploy, manage, and maximize your volume licensing purchases. Software assurance is available to organizations that support as few as five devices. As a software assurance training vouchers partner, microsoft will compensate you.

Support is limited to a certain number of hours as it is delivered by highly skilled and experienced engineers. Reduce software and services costs with rights to new software releases and costefficient upgrades. As an approved software assurance training partner, microsoft compensates you for providing technical training to enterprise customers in exchange for vouchers they get with software assurance. A base subscription that includes 8x5 access to technical support as well as software patch updates, hot fixes, and entitlement to major software releases. Help with effective and efficient deployment, management, support, and. Eliminating sa on some products can lead to savings. With software assurance, you get the tools and training you need to do more with the it investments you plan to make as well as those you have already made.

The program covers microsoft technologies and services and includes new product version rights, technical and enduser training, deployment planning, and support. How long does my microsoft software assurance last. Software assurance is a collection of benefits for microsoft products. Microsoft biztalk server software assurance series sign in to comment. Microsoft software assurance benefits changes impacting. This value is useful when configuration manager periodically checks for new software updates offered online. So, if we purchase enterprise upgrades under vl without sa for windows 10 enterprise anniversary update, the license could be perpetual, but it would really be usable for for the support life of anniversary update 12. Software assurance helps keep your business up to date with a unique set of technologies, and services, and rights to maximize your microsoft investment. How to contact microsoft with my assure plan microsoft. Payments are handled through the software assurance voucher benefit savb online payment tool. Software assurance membership sam is an integrated set of support services and benefits provided to all enterprise agreement ea customers and those select plus license customers who have selected the sam option for one or more product pools on their select plus enrollment or companywide option available under open value.

Its support for failover clustering also makes it ideal for any mission critical lineofbusiness. Within the software assurance 24x7 support benefit your organization. Software assurance benefits include new product version rights, support, license mobility rights, and a unique set of technologies and services. Software assurance versus premier support miro consulting. The software assurance license status should be current to be eligible to use these additional updates. The sa support offering is governed by microsofts current software assurance terms and conditions. Microsoft software assurance sa is a microsoft maintenance program aimed at business. You get greater control of the software your employees are using, less downtime, and support that is more streamlined. Standard subscription benefits plus 24x7 technical support, access to online training, and to mitel performance analytics monitoring and analytics. Improve operational efficiency through access to unique technologies. What is software assurance and what benefits it provides. Software assurance training voucher satv program in. The software assurance benefits program is separated into a package of soft benefits to enable technology adoption, and productspecific extended use rights that extend how software can be used by enterprises. What is included in my microsoft software assurance benefits.

These benefits are specific to the microsoft products offered through techsoup and might be different from software assurance. Software assurance by benefit microsoft volume licensing. You are also entitled to planning services with software assurance. Microsoft software assurance to offer fasttrack instead of. Solved when is software assurance required with windows. For more information, see the microsoft product list and product use rights available on the microsoft volume licensing web site. All benefits are generated by a benefits administrator. Entitlement summary for more details about software assurance entitlements through the mpsa, visit software assurance through mpsa.

Software assurance offers support, deployment planning services, training, updated software releases, and unique technologies. What happens after my microsoft software assurance expires. Microsoft biztalk server software assurance series specs. As of 1 july 2017, extended hotfix support is no longer available through software assurance. Software assurance benefits included with microsoft donations. Do microsoft customers really need software assurance. Can i renew my microsoft software assurance benefits through the donation program. Now you can create professional documents, useful spreadsheets, compelling presentations, and organize your personal information with ease.

Software assurance sa benefits for sql server are enhanced on november 1st, 2019 with new rights to build a holistic high availability ha and disaster recovery dr plan for sql server workloads. After you receive this email, youll be able to follow the steps in the first email you received from charity digital exchange to obtain your donation through the vlsc. Are my microsoft product licenses still valid after software assurance expires. You may check this link on how you can contact microsoft software assurance about your plan. Participating in this program can help you attract more customers.

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